We may collect the following types of information when you use GoProvidence:
Personal Information – such as your name, email address, and payment details when you create an account, make a booking, or sign up as a provider.
Account Information – including login details, profile information, and preferences.
Booking & Transaction Data – details of bookings, services purchased, and payment history.
Device & Usage Data – including IP address, browser type, device information, and pages you visit.
Cookies & Tracking Technologies – to enhance user experience, analyze traffic, and provide personalized content.
We use your information to:
Provide and manage our services (bookings, payments, provider onboarding).
Communicate with you regarding bookings, support, or updates.
Verify user accounts and maintain trust and safety.
Improve and personalize the website and user experience.
Comply with legal obligations and prevent fraud.
We do not sell your personal data. We may share information with:
Service Providers (e.g., payment processors, hosting providers) to operate our platform.
Providers/Experts you book with, to enable communication and services.
Legal Authorities if required by law or to protect safety, security, or legal rights.
All payments are processed securely via PCI-compliant third-party payment gateways. We do not store full credit/debit card details on our servers.
We use cookies to remember preferences, improve performance, and analyze site usage. You can manage or disable cookies in your browser settings. Some features may not work properly without cookies.
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Depending on your location (including under GDPR), you may have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to certain types of processing.
Request portability of your data.
Withdraw consent at any time.
To exercise your rights, please contact us at info@gprovidence.com.
We use technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
GoProvidence does not knowingly collect information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us to have it removed.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info@gprovidence.com