Traveller Safety Information

At GoProvidence, your safety matters. Whether you’re booking accommodation, an experience, or transport, here are some tips to help you stay safe and travel with confidence:

Get to Know Your Host

Use our messaging tools to connect with providers before you book. Ask questions, confirm details, and make sure you’re comfortable with your choice.

Respect Local Laws & Customs

Every destination is unique. Be aware of local regulations, cultural norms, and safety guidelines. Following them will help you avoid unnecessary risks and ensure a smoother trip.

Protect Your Personal Information

Never share sensitive details such as bank accounts, home addresses, or identity documents outside the GoProvidence platform.

Meet Safely

When meeting providers for the first time, choose public or well-lit locations. For activities or tours, always ensure you know the meeting point and itinerary in advance.

Trust Your Instincts

If something feels wrong, don’t ignore it. Cancel the booking, leave the situation, and report the issue to GoProvidence support immediately.

Stay Connected

Share your travel plans with a family member or friend, especially if you’re travelling alone. Keep your phone charged and accessible at all times.