GoProvidence (“we,” “our,” “us”) provides an online marketplace that connects travellers with accommodation providers, local experts, and transport services. We do not own, manage, or control the services offered by providers — we simply facilitate connections, bookings, and secure payments.
You must be at least 18 years old to make a booking or provide services.
By using our Services, you confirm that the information you provide is accurate and truthful.
Bookings can be made with or without creating an account. A guest checkout option is available.
If you choose to create an account, you are responsible for maintaining the confidentiality of your login details.
All bookings must be made through the GoProvidence platform.
Payments are processed securely via third-party payment providers.
Prices are displayed in multiple currencies (GBP, USD, EUR, etc.), with GBP as the default.
GoProvidence does not guarantee exchange rates and is not responsible for additional bank or transaction fees.
Cancellation policies vary depending on the provider and are clearly displayed before booking.
Refunds (if applicable) are subject to the provider’s cancellation terms.
GoProvidence may mediate disputes but is not liable for cancellations made by providers or travellers.
Providers are independent contractors, not employees of GoProvidence.
Each provider is responsible for ensuring the accuracy of their listings, availability, and compliance with local laws.
Providers must offer safe, lawful, and truthful services.
Verified reviews will be published to maintain trust and transparency.
When using GoProvidence, you agree to:
Use the platform for lawful purposes only.
Treat providers, travellers, and other users with respect.
Not post misleading, harmful, or offensive content.
Not attempt to bypass the platform for payments or bookings.
GoProvidence acts as a facilitator and is not liable for the acts, omissions, or conduct of providers or travellers.
We do not guarantee that services will meet every traveller’s expectations.
To the fullest extent permitted by law, GoProvidence disclaims all liability for damages arising from your use of the platform.
All content on the website (logos, text, design, images) belongs to GoProvidence or its licensors.
Users may not copy, distribute, or use content without prior written consent.
Your use of GoProvidence is also governed by our Privacy Policy, which explains how we collect and protect your data.
We may update these Terms & Conditions from time to time. Updates will be posted on this page with the updated “Last Updated” date. Continued use of our Services means you accept the updated terms.
These Terms are governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.
If you have any questions about these Terms & Conditions, please contact us:
Email: info@gprovidence.com